With IMS™, you can check the status of open cases and view updated case briefings.
The ability to monitor the outcome and current findings of your investigation at anytime will allow you more flexibility and ease communication between yourself, your claims department, and VRC. At any hour and from anywhere, you can re-budget your case, request additional reports or videos, view still snapshots, print reports, and view court documents.
You can even set up temporary accounts for co-workers, attorneys and other interested parties to view select information from the investigation, such as reports or court documents. Adding temporary accounts is especially helpful for obtaining positive identification. You can easily allow the insured, attorney, or doctor to view snapshots of the subject and return with a positive identification. Cutting back on unnecessary and time consuming phone calls and mailings is the goal of the IMS system.